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Tender Notice for Providing Medical Insurance Service Provider

GiveDirectly (GD)

GiveDirectly is a top-rated non-profit that directly transfers funds, often via mobile money, to households in extreme poverty, allowing them to choose how to spend it. Founded in 2008.

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Bidding Template for Pre-Qualification

Bidding No.:

Bidding Number - GD/RWANDA/2026/01

Issuance Date:

16/03/2026

Description:

MEDICAL INSURANCE SERVICE PROVIDER

Point of Contact:

procurement.rwanda@givedirectly.org

Deadline for Quotes:

Due Date: 19th March 2026; 5PM

1. Introduction & General Conditions

GiveDirectly (GD) invites competent and reputable companies to submit their quotations for the provision of medical insurance services as described in this Request for Quotations (RFQ).

About GiveDirectly:

GiveDirectly is a nonprofit that lets donors send money directly to the world's poorest, with no strings attached. As part of our program activities, we require the purchase of various items/services to be used during implementation.
 

Purpose of this Bidding Template:

The purpose of this Bidding Template is to solicit competitive quotations with a unit price per item/service, inclusive of all applicable taxes, to ensure Best Value for Money for GiveDirectly.

Guiding Principles:

All procurements at GiveDirectly are conducted fairly, transparently, with strong competition, and clear segregation of duties, prioritizing Best Value for Money (BVM). BVM considers competitive price, quality, timeliness, safety, sustainability, and compliance with donor requirements.

2. Scope of Work / Description of Items

Please provide your quotation in Rwandan francs (RWF), inclusive of all taxes, and include the following benefits.

BENEFIT ITEMS

CATEGORY 1

CATEGORY 2

Coverage

EAC (Rwanda, Uganda, Ethiopia, Tanzania, Kenya, Malawi, Egypt, Mozambique and South Soudan) and referral to India and South Africa

RWANDA only

Cover contribution

100% covered to all benefits (no copay)

100% covered to all benefits (no copay)

Inpatient per family

20,000,000 Rwf

15,000,000 Rwf

Outpatient per family

3,000,000 Rwf

2,500,000 Rwf

Maternity per family

1,100,000 Rwf

1,100,000 Rwf

Dental per person- stand alone

500,000 Rwf

400,000 Rwf

Optical per person- stand alone

500,000 Rwf

400,000 Rwf

Last expense per life

1,000,000 Rwf

1,000,000 Rwf

Room limit

100,000 Rwf in Rwanda & 200$ outside Rwanda

100,000 Rwf in Rwanda 

Family planning per visit

50,000 Rwf

50,000 Rwf

Circumcision

Covered for both children & adults

Covered for both children & adults

Annual checkup per family

200,000 Rwf

200,000 Rwf

Inpatient pre-existing and chronic conditions

50% of inpatient overall

50% of inpatient overall

Inpatient congenital conditions

50% of inpatient overall

50% of inpatient overall

Inpatient dental, ophthalmology, and psychiatric conditions

30% of inpatient overall

30% of inpatient overall

Hepatitis B vaccines per person

30,000 Rwf

30,000 Rwf

Infertility investigations & treatment per family

1,000,000 Rwf

1,000,000 Rwf

Excess of loss on outpatient

10,000,000 Rwf as pool

10,000,000 Rwf as pool

Foot abduction braces 

1,000,000 Rwf

1,000,000 Rwf

Travel insurance to all members

Covered

Covered

Reimbursement for claims

Applicable both within and outside geographical scope based on EAC rates

Applicable both within and outside geographical scope based on EAC rates

Hospital accommodation for accompanying parents and/or guardian

Allowed for children of 18 years and below

Allowed for children of 18 years and below

Wellness & fitness

GYM on discount

GYM on discount

Please indicate additional benefits:

  • Cover for orthopedic shoes for children
  • Cover for dental prostheses in case of accident
  • Cover of toothpaste for all members
  • Cover for diagnostic equipment’s within outpatient benefit
  • Cover for vitamins in case prescribed as part of medical treatment

Further information below:

3. Quotation Submission Instructions & Requirements

Please submit your quotation via email to procurement.Rwanda@givedirectly.org by 19th March 2026; 5PM Your quotation must include the following:

1. Company Information:

  • Legal Name of Company:
  • Physical Address:
  • Contact Person Name:
  • Contact Person Email:
  • Contact Person Phone Number:
  • Website (if any):

2. Required Documents:

  • Copy of Certificate of Registration/Incorporation (valid and active).
  • Copy of Tax Clearance Certificate (e.g., RRA Tax Clearance Certificate for Rwanda).
  • Proof of medical insurance operation in following countries; Rwanda, Uganda, Ethiopia, Tanzania, Kenya, Malawi, Egypt, Mozambique and South Soudan
  • List of medical service providers in the listed countries above
  • Evidence of at least 2 similar contracts or ongoing services completed within the last 3 years for reputable organizations in Rwanda. Evidence can be Letters of Notification of Award, or Certificates of Completion.

3. Acceptance of Terms:

  • Confirmation of agreement to bank transfer as mode of payment.
  • Confirmation of acceptance of GD's credit terms (payment within 30 days).
  • Confirmation that your offer will remain valid for not less than sixty (60) calendar days after the quote deadline.

Important Notes:

  • Quotations must be duly signed and stamped by the authorized representative of your organization, certifying that the information provided in this quotation is accurate and complete, and that your organization agrees to all terms and conditions stated in this Request for Quotations.
  • All communications regarding this RFQ must be directed to the Point of Contact email provided above. Do not contact individual GD staff members directly.
  • GiveDirectly reserves the right to accept or reject any quotation, and to cancel the RFQ process at any time, without incurring any liability to the affected bidder(s).
  • GiveDirectly conducts business under the strictest ethical standards. We do not tolerate corruption, bribery, collusion, or conflicts of interest. Any requests for payment or favors by GD employees should be reported immediately to legal@givedirectly.org.

4. Evaluation Criteria

Bidders will be evaluated primarily on the following:

  • Financial Comparison: To establish the most competitive price (Best Value for Money).
  • Compliance with Specifications: Ability to meet all detailed requirements for the goods/services.
  • Qualifying Conditions: Adherence to all submission requirements (e.g., valid registration, tax clearance, payment terms).
  • Past Performance/Experience: Demonstrated ability to complete similar contracts successfully.
  • Compliance with laws, regulations and ethical standards regarding the sourcing or origin of goods.

Questions regarding this RFQ are to be submitted in writing (email) at procurement.rwanda@givedirectly.org

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