SUPPLY TENDER: OFFICE MATERIALS & STATIONERIES AND PERSONAL PROTECTIVE EQUIPMENT FOR IRS ACTIVITIES  

Tender Reference Number: 011/ IRS Project Office Supplies Tender/SFH/2026

Procurement Method: National Open Competitive Tender

Type of Contract: One Year Agreement with possibility of Renewal

AUGUST, 2026

TITLE OF THE TENDER: OFFICE MATERIALS & STATIONERIES AND PERSONAL PROTECTIVE EQUIPMENT FOR IRS ACTIVITIES WITH FULL DELIVERY OF THE MATERIALS AT SFH RWANDA OFFICES GAHANGA 

SOCIETY FOR FAMILY HEALTH RWANDA (SFH Rwanda) wishes to sign a contract with a registered supply company located in Kigali that will provide Supplies to SFH Rwanda; all in a supply agreement for one-year renewable. 

Bidders are encouraged to respond with their best price initially, as there may not be an opportunity to submit revised bids as there will not be time to update the cost. All offers should be on a fixed prices basis, and should be submitted in a sealed envelope to SFH Rwanda reception at the Head Office.

General Information about SFH Rwanda

SFH is a non-profit organization, established in 2012 under the laws of Rwanda. SFH is organized exclusively for social marketing purposes, with primary focus in public health. 

Society for Family Health (SFH) Rwanda, P.O Box.3040, Kigali is currently located Located in Kicukiro District- Gahanga Sector, Nunga Cell, Road Opposite Gahanga market towards Gakinjiro site on KK15RD - KK 52 AVE,. 

PART I: TENDER SUMMARY

SFH Rwanda in collaboration with Rwanda Biomedical Centre (RBC) and partners invites you to bid through a competitive tender process on equal ground; please read the tender package carefully and comply with all submission guidelines using the tender reference number above for all correspondences. Failure to comply with submission guidelines may prompt SFH Rwanda to disqualify your submission. 

The table below provides basic information about the Office Materials & Stationeries and Personal Protective Equipment for IRS Activities tender; including the proposed type of award contract should the Company be selected from this process.

Beyond arithmetic errors, transposition errors, or other clerical minor mistakes, no mistakes alleged by a bidder after the Submission Deadline will be permitted to be corrected.

TENDER SUMMARY
Supply being tendered	OFFICE MATERIALS & STATIONERIES AND PERSONAL PROTECTIVE EQUIPMENT FOR IRS ACTIVITIES
Type of contract planned	One year renewable supply contract
Date tender launched	19th August 2026
Submission deadline	21st September 2026 at 11h00
Public opening date	21st September 2026 at 11h30
Public opening location	SFH Rwanda conference room
Inquiry contact email	procurement@sfhrwanda.org
ALLOWED BIDDERS	ONLY Bid Companies located in Kigali City are Preferred
Deadline for Inquiries	2 days before submission deadline

PART II: BID SUBMISSION GUIDELINES

II.1 Format and Content of Bids

Bidders MUST comply with the format and content instructions in the table below. Failure to comply with the submission format and content below may disqualify your offer. 

BID FORMAT AND CONTENT
N# of bid copies required	Signed and stamped (1 ORIGINAL AND ONE PHOTOCOPY)
Bid language	English
Minimum Bid Contents	Signed submission letter
	Signed and stamped financial offer Bid
Bid currency	Rwandan Francs
Bid pricing	VAT Exclusive (ALL BIDDING COMPANIES MUST BE ABLE TO OFFER EBM RECEIPTS)
Bid validity	At least 90 days from bid receipt
Bid submission format	Hand delivery by hard copy in a sealed envelope signed or stamped across the seal. NOTE: NO ELECTRONIC SUBMISSION ALLOWED
Complete Bid submission Address	SFH RWANDA“Office Supplies Tender” Attention: Executive Director PO Box 3040; Kicukiro District- Gahanga Sector, Nunga Cell, Road Opposite Gahanga market towards Gakinjiro site on KK15RD - KK 52 AVETelephone: 0788305685 Tender Ref. N#: 011/ IRS Project Office Supplies Tender/SFH/2026

II.2 Submission and Handling of Bids

(a) Bids are to be delivered by hand delivery/courier in a sealed envelope at SFH Rwanda reception desk to the submission address above in section II.1.

(b) In order to be considered, the original bid must be received at the above address or number (as applicable) no later than the submission deadline in Part 1. Bidders are solely responsible to ensure the timely receipt of their bids. Bids received after the date and time required will generally not be considered unless no other bids are received.

(c) Bids must follow the format and content described in section II.1. Incomplete bid or bids which do not follow the submission guidelines may be disqualified from consideration. Each bid must include a manually signed, stamped fully binding one original Bid, and one (1) copy, valid for ninety (90) days after the Last Bid Receipt Date.

(d) Bids will be opened in public on the Public Opening Date and Location in Part 1. 

(e) Once opened, bids will be held secure and intact. Reasonable efforts will be made to protect them from loss, alteration, or disclosure to any person other than SFH Rwanda, or any person unauthorized by SFH Rwanda. However, SFH Rwanda will not be liable to any bidder for any failure to comply with this Section 2.4(f).

(f) Bids may not be altered, corrected or withdrawn after the Last Bid Receipt Date. In exceptional cases, SFH Rwanda may, at its sole discretion, permit correction of arithmetic errors, transposition errors, or other clerical minor mistakes. This is only possible in cases where SFH Rwanda can clearly identify the mistake and where the intended bid can be established conclusively on the face of the submission.

PART III: TECHNICAL SPECIFICATIONS and Estimated Quantities to be used in Bidding Cost for materials to be supplied

The company has to ensure the quality standards of the materials and should have sufficient stock and an operating address that will be verified upon the visit by SFH tender committee delegated members. 

Item No.	Description of Services	Quantity Estimate	Unit Price INCLUSIVE of 18% Taxes
1	FACE MASKS FOR Single Use Ear Loop Mask, 3-Ply Disposable Non-Woven Face Mask, Latex-Free, 50 pieces per box	4,000 pieces
2	HAND RUBBER GLOVES (For SOPs, TLs, washers) in BLACK OR RED color	500 pieces
3	PADLOCK – KALE BRAND	10 pieces
4	DOOR KALE KILIT 164 GM/CYLINDER LOCK WITH THUMB TURN	10 pieces
5	FILE BIG SIZE IN CARTON (FIS, RADO/ELBA)	10 pieces
6	REAM OF PAPERS WHITE A4	5 pieces
7	BLUE PENS (BIC CRYSTAL ORIGINAL BALL POINT)	100 pieces
8	Cartridges (59A Black,78A Black,55A Black,80A Black)	4 pieces
9	STAPLERS (KANGARO STAPLER MACHINE)	5 pieces
10	STAPLES – Aggraphe- REXEL 1,000*NO.16 (24/6)	5 pieces
11	PUNCHING MACHINE Perforateur (KANGAROO DP-800)/PC	2 pieces
12	NOTEBOOK A5 (SMALL SIZE) INTERNATIONAL SQUARED	100 pieces
13	FLIPCHARTS WITH KHAKI COVER 60CM*90CM/PC	5 pieces
14	MARKERS (PERMANENT SNOWMAN)	One Box
15	WHITE CHALK 100PCS, Low Dust Chalk Sticks Bulk for Chalkboard Blackboard Non-Toxic	20 Boxes
16	GENERAL PURPOSE LUBRICANT OIL, Capacity: 125ml	40 pieces
17	CONSTRUCTION PLASTIC SHEETING 10' WIDTH X 100' LENGTH X 6 MIL THICK, (DPM: DAMP PROOF MEMBRANE)	2 pieces
18	OMO POWDER WASHING SOAP	720 pieces
19	TEMBO TOILET SOAP 224 gm	600 pieces
20	TEMBO LAUNDRY & WASHING SOAP 224 gm	600 pieces
21	HAND WASHING SCRUB BRUSHES (for pumps, salopettes, seaux,)	7 pieces
22	TOOTH BRUSHES FOR ADULTS (Brosses a dent )	73 pieces
23	COTTON TOWELS - Essui-mains (for SOPs) SIZE: 30 x 50 cm /	73 pieces
24	TRASH SACS- (Sacs d'emballage) 100 kg	20 pieces
25	FIRST AID KIT- Full Set	1 piece
26	SUPPLY OF LIGHTING PLASTIC TORCH IN SMALL SIZE	73 pieces
27	SUPPLY OF LIGHTING PLASTIC TORCH BATTERIES (ONE BATTERY FOR THE TORCH)	320 pieces
28	Refilling DRY POWDER FIRE EXTINGUISHERS; 6KG	2 pieces
29	PLASTIC JAGS, 2 LITERS MULTICOLOR	10 pieces
30	PLASTIC TEA AND COFFEE STRAINERS (AKAYUNGURUZO), Multicolor	73 pieces

PHOTOS OF SOME ITEMS TO BE PURCHASED

PAIR OF HAND RUBBER GLOVES – BLACK OR RED 
 

HAND WASHING SCRUB BRUSHES

TOOTHBRUSHES FOR ADULTS

OMO HAND WASHING POWDER----100g

TEMBO LAUNDRY SOAP 224G

Single Use Ear Loop Mask, 3-Ply Disposable Non-Woven Face Mask, Latex-Free, 50 pieces per box

Kale Kilit 164 GM/Cylinder Lock with Thumb turn

KALE PADLOCK BRASS (40 MM) | KALE KILIT

SACS D'EMBALLAGE 100 KG

CONSTRUCTION PLASTIC SHEETING 10' WIDTH X 100' LENGTH X 6 MIL THICK, (DPM: DAMP PROOF MEMBRANE)

LIGHTING PLASTIC TORCHES, that uses ONE DRY CELL battery size A

PLASTIC JUGS, 2 LITERS MULTICOLOR 

LUBRICANT OIL

PART V: STANDARD PROVISIONS

V.1 Definitions and Headings

Except otherwise provided contrary to what is herein, all time periods specified shall be consecutive calendar days. The term “Tender Package” refers to the entire document, including all attachments thereto. Any headings contained in the text of the Tender Package are for reference only, and do not alter, limit, or waive the content of the full provisions.

V.2 Donor Guidelines and Policies

(a) The procedures followed by SFH Rwanda in making any award and contract resulting from this Tender Package, as well as the terms and conditions of such award and contract, will be based on the SFH Rwanda Procurement Manual. 

(b) Prospective companies providing this service should also note that a primary requisite for SFH Rwanda is to obtain the most valuable offer on the current market. Whenever possible, bids are sought on a competitive basis, and all prices offered will be subject to detailed scrutiny and, possibly, negotiation if necessary to ensure reasonable contract price is obtained.

V.3 Tender Package

This Tender Package should not be considered an award or contract as it is intended solely for the provision of information to prospective service providers.

V.4 Review of Tender Package

 Prospective service providers are solely responsible to examine carefully all of the terms and conditions of this Tender Package. Failure to do so will be at the prospective supplier’s risk and expense, and any items requested by SFH Rwanda but not submitted by bidder are grounds for disqualification from the tender. 

Any ambiguities in the technical specifications and standards or inconsistencies between or among the various provisions of the Tender Package shall be resolved against the prospective Service provider if she/he fails to seek clarification prior to award.

V.5 Probity and Ethics

In the purchasing efforts SFH Rwanda follows, and by virtue of the submission of their bids, all bidders commit to follow the guidelines contained in the SFH Rwanda Procurement Manual.

V.6Language

All documents submitted in response to this Tender Package, as well as all correspondences in connection with the Tender Package, shall be in the language specified in Section II.1, always in English. The final contract will be written and signed in English.

V.7 Inquiries

 Inquiries concerning this Tender Package and any return bid(s) must be submitted in writing ten days before the submission deadline to permit a thorough and accurate response by SFH Rwanda. Such inquiries shall be sent by telephone at 0788305685 or by email through procurement@sfhrwanda.org using the contact information included in Section II.1. SFH Rwanda is under no obligation to consider or respond to questions that are not received in a timely manner.

V.8 Evaluation of Bids

A. ADMINISTRATIVE CRITERIA

The bidders must provide the following Administrative documents:

1. MUST HAVE A LEGAL Office: Proof of physical address (share Office address and locations.
2. Copy of Business Registration certificate or Certificate of domestic Company Registration to transact in Supplies from RDB
3. Valid Original Tax clearance certificate (attestation de non-creance) From RRA, note that NO statement of Arrears from RRA will be allowed.
4. Valid Original Contribution clearance certificate from RSSB 
5. Share a Certificate of current standing issued from RDB
6. Copy of VAT certificate if your company is registered to Pay taxes. (ONLY Companies that pay Taxes will be preferred) 
7. Proof of payment of a non-refundable fee of Fifty thousand Rwandan francs (50,000Rwf) paid into:

Bank Name: Access Bank (Rwanda) Ltd

Account Name: SOCIETY FOR FAMILY HEALTH RWANDA

Account Number: 1002190101953001

Currency: RWF

NOTE: The Company that will not have filled any of aforesaid conditions will be eliminated at this administration stage and their bids will not be considered for the next Technical evaluation stage.

B. TECHNICAL CRITERIA 30%

• Share copies of At least FOUR (4) References/Recommendations letters and related contracts or Local Purchase Orders from former/current clients with full addresses under printing category at 15% 
• Delivery time: Shortest delivery time in Calendar days offered will be most preferred at 3%
• Please share TWO PAGES summary of the Bidder’s Operational, Quality & Technical Compliance with product specifications, brand standards, eco-friendly standards, and sample inspections based on Supply chain strength, physical warehouse/outlet presence that is scored at 12% 

C. FINANCIAL CRITERIA 70%

The financial criteria to be followed will be based on the lowest price that will be most preferred after the Technical criteria score. The overall winner will be determined after combining both Technical and Financial Scores for companies that have been prequalified. 

V.9 AMENDMENTS 

If at any time prior to award SFH Rwanda deems there to be a need for a significant modification to the terms and conditions of this Tender Package, SFH Rwanda will issue such a modification as a written Tender Package amendment to all competing bidders using an addendum posted through all the channels used in sending out the tender package. No oral statement of any person shall in any manner be deemed to modify or otherwise affect any Tender Package term or condition, and no bidder shall rely on any such statement.

V.10 PRICE VERIFICATION

If adequate competition is not achieved in the tendering process, the right is reserved for any otherwise compliant bid to be referred to SFH Rwanda who may, at their discretion, authorize a price verification exercise to be undertaken on their behalf by an organization or delegated SFH Staff. In such an eventuality, the bidder will be required to give details of the services tendered for, together with details of any costing used or undertaken in preparing the bid.

V.11EXTENSION OF BID VALIDITY DATES 

When necessary and appropriate under the circumstances, SFH Rwanda may request bidders, in writing, to extend the validity period of their bids and Bid Securities (if any). A bidder may refuse to extend its bid; however, its bid will be disqualified. A bidder agreeing to extend will not generally be permitted or required to modify their bid in any manner other than to extend it.

V.12REJECTION OF TENDERS

(a) SFH Rwanda is not bound to accept the lowest bid and reserves the right to reject any tender in whole or in part and to reject any or all tenders without assigning any reason. Circumstances in which rejection of all bids may occur include, without limitation, the following:

none of the bids is adequately responsive to the specifications, 

there is evidence of insufficient competition, 

1. the lowest bid exceeds the estimated value or funds available and cannot be reduced by negotiation, 
2. the quality of the tender is deemed insufficient
3. the technical or financial bases of procurement have changed materially prior to the award, or The prices of the bid are obviously and clearly high.

V.13TERMS OF AWARDS

(a) All awards are subject to the availability of adequate funds from SFH Rwanda and the receipt of all required approval from SFH Rwanda and the donors.

(b) Upon receipt of SFH Rwanda and/or the indenter’s approval of the recommended award, to the extent required, SFH Rwanda will send a Notice of Award to the winning bidder and will inform unsuccessful bidders that they have not been selected.

IV.14. NOTIFICATION OF TENDER AWARD

The bidder whose proposal attains the highest score, in accordance with the evaluation criteria in the present request for proposals shall be selected for award, subject to satisfactory conclusion of negotiations if deemed necessary.

The procuring entity shall notify the successful bidder of its selection results and at the same time inform other unsuccessful bidders of the decision. In the absence of a challenge by any other bidders within seven (7) days of the notice, the contract shall be signed by both parties.

IV.15. PAYMENT TERMS

SFH Rwanda undertakes to pay 100% of invoice after submission of EBM and Delivery note to the satisfaction of the client paid within Max of 15 working days upon reception of documents.

HOW TO APPLY: Submission and Contact Information 

Interested Bidders should submit their expressions of interest in TWO HARD COPIES (ONE Original and ONE Copy) in one envelope composed of both technical and financial proposals (in English). 

With all documents submitted at SFH Rwanda reception located at located at Gahanga – Nunga Cell; no later than the submission deadline of 21st September 2026 at 11h00 local time and public opening of sealed bids on the same date of 21st September 2026, at 11:30am in SFH Rwanda Conference Room at Gahanga – Nunga Cell, Road Opposite Gahanga market towards Gakinjiro site on KK15RD - KK 52 AVE.

Any Inquiry regarding this tender can be through only the contact email procurement@sfhrwanda.org or by Tel: 0788305685 for directions regarding sites clarifications

SFH Rwanda welcomes your bid in this competitive process,

Approved by: Janepher TURATSINZE 

CHIEF OPERATING OFFICER