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Tender Notice for Outsourcing Front Office Tellers, Customer Care, and Call Centre Staff

LOLC Unguka Finance Plc

We offer funds in different sectors; Trade, Transport, Construction, SME, Agriculture etc. In LOLC Unguka Finance Plc, the customer is the King and quality service is his right. Employees are responsive and dearly uphold the Bank’s values of Trust, Accountability, Professionalism, Integrity and Teamwork as the drivers towards efficient service delivery.

Sector
Banking
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Average: 3.8 (22 votes)

INVITATION FOR TENDER OFFERS

LOLC Unguka Finance Plc is seeking for a Company that is capable for outsourcing front office tellers, customer care and call centre staff.

The bidding document in English may be obtained at LOLC Unguka Finance Plc, Head Office in Procurement Office, DORONA Plaza, KN 84.ST 3, Nyarugenge District, Kigali City, from 16/12/2025 during working days from 8:00am to 5pm, upon presentation of payment proof of non-refundable fee of Frw 20,000 as a cost of tender document to be paid on LOLC Unguka Finance account number: 10100490600010 (Rwandan currency) opened in its books at Nyarugenge Branch. Last date of sale of the tender :24/12/2025, at 5:00pm.

Queries regarding this tender, if any, to be emailed to the CEO of LOLC Unguka Finance Plc, P.O.BOX:6417-KIGALI RWANDA, Email: procurement@lolcunguka.com not later than 24/12/2025, at 5:00pm. Contact telephones: 0788536493 / 0787311452 / 0788313890.

Well printed bids properly presented in two sealed envelopes containing financial & technical bid envelopes (Original copies only) must reach at LOLC Unguka Finance Plc-Procurement Office, not later than 29/12/2025 at 3:00pm-local time. Late bids will not be received.

The sealed envelopes should clearly indicate the Tender name and title as follows:[Title]: NCB No: 05/2025

Time & Date for opening of financial bid: 29/12/2025 at 3:30pm-local time.

Done at Kigali on 12/12/2025

Kagishiro Justin

Chief Executive Officer

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