Technical Sales Representative Rwanda

Tractafric Equipment Rwanda Ltd

Tractafric Equipment est un distributeur exclusif d’équipement Caterpillar depuis plus de 85 ans, sur 10 pays en Afrique (Burundi, Cameroun, Congo, Gabon, Guinée Équatoriale, Maroc, RCA, RDC, Rwanda et Tchad). Leader sur son marché, Tractafric Equipment équipe les chantiers de secteurs variés avec une large gamme de matériel neuf, d'occasion et en location : équipement minier, BTP, forestier, pièces de rechange, moteurs industriels et marins, centrales électriques, groupes électrogènes, chariots de manutention

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https://www.tractafric-equipment.com/en/

Technical Sales Representative Rwanda

WHO ARE WE?

Tractafric Equipment has been an exclusive distributor of Caterpillar equipment for over 85 years, across 10 countries in Africa (Burundi, Cameroon, Congo, Equatorial Guinea, Gabon, Morocco, CAR, DRC, Rwanda, and Chad). As a leader in its market, Tractafric Equipment supplies job sites in various sectors with a wide range of new, used, and rental equipment: mining equipment, construction and public works (CPW), forestry equipment, spare parts, industrial and marine engines, power plants, generator sets, and handling forklifts.

YOUR MISSIONS

Reporting to the Parts and Service Sales Manager, he/she is responsible for the technical-sales management and development of the relationship with each of the clients in his/her portfolio and the prospecting of new accounts. He must therefore sell, retain, and monitor the various ongoing cases. He is also responsible for the image of TRACTAFRIC EQUIPMENT with the clientele.

MAIN ACTIVITIES OF THE ROLE/POSITION

Provide support to clients thru visits and advice on the use of their equipment.

Use alert platforms (PSE, ECA, VL, etc.) to provide advice to clients and generate business.
Listen to clients to understand their needs and provide solutions.
Conduct TA1 and CTS inspections with reports on client equipment and generate business.
Offer existing or new products and services to clients.
Prepare and develop specific offers based on customer knowledge.
Identify competitors by product type and estimate TAE's market share.
Ensure regular monitoring for certain types of products at the initiative of the marketing department.
Provide support for the implementation of NLS satisfaction surveys.
Prepare detailed visit reports and update client files on the server.

REQUIRED SKILLS