Savings Group (SG) Administrative Assistant

Role Description

Application deadline: January 05, 2026

The SG Administrative Assistant is responsible for providing logistical and administrative support to the SG department. Primary responsibilities for this role include calendar management for a wide portfolio of departmental meetings, assisting with travel booking and logistics for team retreats and meetings, and providing general administrative support and coordination to the team.

• Location: Kigali, Rwanda, Rwanda

• Level: Support

• Type: Full-time

• Department: Savings Group Programs

• Reports to: Senior Director of Savings Group Programs

Responsibilities

• Promote and contribute to the fulfillment of HOPE International’s mission and vision.
• Administrative & Logistical Support
• Manage and schedule department-wide meetings. Manage team meeting calendars, ensuring all ongoing team rhythms are up-to-date with accurate information.
• Develop agendas, take notes, and send follow up emails for team & partner meetings
• Follow up on action items with relevant teams.
• Facilitate scheduling and calendar management for the department and the Senior Director.
• Provide administrative support by assisting with scheduling, communications, and supporting the administrative needs of the team.
• Support the team leads in fostering team culture, including helping to coordinate team gatherings and retreats, and other opportunities for culture building.
• Monitor and report progress related to the strategic plan goals for the department.
• Manage reporting on departmental KPI and network strategic objectives dashboards, ensuring we are documenting progress on team goals. Facilitate reporting progress to SG leaders.
• Synthesize information to prepare presentations and reports for senior leadership.
• Timely completion of monthly credit card expense reports for team expenditures.
• Monitor the SG Capacity Accelerator fund and facilitate processing of approvals and communications in accordance with the fund policy.
• Department Travel Support
• Assist in arranging travel and obtaining visas for members of the team as needed.
• Support team travelers, in coordination with organizational resources such as the security team and travel insurance vendor, to ensure safe, well-planned travel.
• Coordinate delivery of items to field staff.
• Event Planning
• Organize logistics and communication for in-person departmental gatherings and events.
• Lead planning and content organization for team meetings, both virtual and in person.
• Project Management
• Support leadership in triaging and prioritizing requests to maintain smooth operations and effective projects, both department-specific and cross-departmental
• Utilizing available tools (e.g. project management software), provide administrative support and expertise to high priority projects for SG leadership.
• Ensure assigned projects remain on track and are delivered on time with a high standard of quality and excellence.

Qualifications

• Personal confession of Christian faith and commitment to the mission and vision of HOPE International.

• Exceptional project management and organizational skills, including effective time management and prioritization of competing demands and multiple deadlines.

• Excellence in customer service and commitment to joyfully serving others. Enthusiasm about serving in a support function.

• An intentional, effective, and encouraging demeanor and style of communication, regularly building those up around them, even amid a busy task list.

• Confidentiality and excellent attention to detail.

• Enthusiasm for improving processes and procedures.

• Microsoft Office computer proficiency, with an emphasis in Microsoft Word, Outlook, PowerPoint and Excel.

• International experience and cross-cultural skills, particularly in cross-cultural communication.

• A Bachelors Degree in a field related to the assignment described above.
• Experience managing calendars, schedules, or assisting individuals, strongly preferred.

How to apply 

Applications should be submitted no later than January 05th, 2026. Please click on the “Apply” button to complete your application.