Human Resource and Admin Officer

Ngali Holdings Ltd

In 2000, the Government of Rwanda developed Vision 2020 which aims to transform Rwanda into a middle-income country, one in which its citizens are healthier, educated and prospering.

To realize the goal of Vision 2020, the Government of Rwanda required the participation of Private Sector companies, to develop the skills and technology needed to achieve competitive advantage. In 2010, a development company Digitech Solutions was registered to execute various projects in the energy, IT and healthcare sectors, these were eventually established as individual subsidiaries. During 2012, Digitech Solutions was rebranded and restructured to form an investment holding company Ngali Holdings.

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http://ngali.com

TERMS OF REFERENCE (TOR)

Hiring of Human Resource & Admin Officer 29thMay,2026

Background

Ngali Holdings “The Company” is an investment company that deals in wide range of industries across Rwanda and it is headquartered in Kimihurura, Kigali, Rwanda. The organization operates through various departments and regional offices with a workforce of approximately 1,000 employees.

To strengthen organizational performance, employee engagement, compliance, and human capital management, the organization seeks to recruit a competent and experienced Human Resource and Administatative Officer to lead and oversee all HR functions.

Position Title

Human Resource and Admin Officer

3.Reporting Line

The HR & Admin Officer shall report directly to the Director of DFC Project.

Job Details
Department	Decentralization Fee Collection Project
Job Title	HR & Admin Officer
Supervises	HR Assistant

Job Purpose:

To ensure effective and compliant human resource management for the DFC Project through proper implementation of HR policies, payroll administration, performance management, employee records management, and operational HR support, in alignment with the HR Manual and Ngali Holdings standards.

Primary Responsibilities

Full and consistent application of the HR Manual in the daily management of human resources.
Maintaining management guidelines by preparing, updating, and recommending human resource policies and procedures as far as the project is concerned.
Preparation of the monthly payroll
Plan, administer, and maintain a record of employee leave
Prepare an annual budget for DFC human resources operations
Maintain historical human resource records by designing a filing and retrieval system for keeping past and current records
Perform multifaceted general support to the operations team
Establish, update, and recommend HR policies and procedures on the DFC project as needs arise
Maintain records related to disciplinary cases, dismissals, and terminations
Ensure performance management by planning, monitoring, and appraising employee work results
Contribute to the DFC team effort by accomplishing related results as needed.
Identify training and development needs and coordinate capacity-building initiatives for project staff.
Maintain confidentiality and secure handling of sensitive HR information.
Ensure full compliance with national labour laws and statutory obligations (e.g., contracts, RSSB, PAYE, leave entitlements).
Your work performance will be based on the set of KPI’S from the project manager and the target for your Regional.
Perform any other duties assigned and deemed necessary and important to the DFC project in particular and Ngali Holdings in general.

Person specification
Academic qualification	Bachelor’s in Human Resource Management, Business Administration
Professional qualification	Any HR professional certificate is an advantage.
Experience	4 years of progressive HR experience.

Key Performance Indicators	Measures
Effective HR Policy Implementation	Percentage compliance with HR Manual provisions and the number of non-compliance incidents reported.
Recruitment timeliness	100% timeliness of filling vacant positions
Payroll Accuracy and Timeliness	Percentage of payroll processed accurately and submitted on time each month.
Employee Management Efficiency	Employee engagement score

Skills, Knowledge, and Abilities:
1.	Strong judgment and decision-making skills
2.	Planning and organizing
3.	Compensation benefits management
4.	Strong understanding of business and management principles
5.	Achievement orientation
6.	Excellent communication and interpersonal skills
7.	Understanding of Recruitment processes
8.	Employment and labour law
9	Adaptability to change