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Waiter & Bartender

Mantis Kivu Marina Bay Hotel

Mantis Kivu Marina Bay is a deluxe hotel comprising 79 rooms with views overlooking Lake Kivu with its resort lifestyle, cultural experiences and tea and coffee tastings at some of the best plantations in Africa. The hotel compromises an upscale lobby, restaurant and bar, spa, gym, convention centre, lake view swimming pool, and parking area.

Located in close proximity of Lake Kivu and Nyungwe National Park in the western region of Rwanda. Located just 1km from Kamembe Airport in Cyangugu, Rwanda.

 

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https://www.mantiscollection.com/hotel/mantis-kivu-marina-bay-hotel/

JOB ADVERTISEMENT – WAITER & BARTENDER

Mantis Kivu Marina Bay Hotel, a premier four-star hospitality destination located on the shores of Lake Kivu in Rusizi District, Rwanda, is seeking dynamic, customer-focused, and service-oriented professionals to join our Food & Beverage team.

Positions Available

1. Waiter/Waitress

Key Responsibilities:

  • Welcome and serve guests in a professional and courteous manner.
  • Take food and beverage orders accurately and ensure timely service.
  • Set up and maintain restaurant, bar, and event service areas.
  • Ensure guest satisfaction by responding promptly to requests and complaints.
  • Maintain cleanliness and hygiene standards in all service areas.
  • Comply with hotel policies, service standards, and health & safety regulations.

2. Bartender

Key Responsibilities:

  • Prepare and serve alcoholic and non-alcoholic beverages according to hotel standards.
  • Maintain bar stock levels and report replenishment needs.
  • Ensure accurate billing and cash handling procedures.
  • Create a welcoming atmosphere for guests while delivering exceptional service.
  • Maintain cleanliness, organization, and hygiene of the bar area.
  • Adhere to responsible beverage service practices and hotel policies.

Minimum Requirements (Applicable to Both Positions)

  • Diploma or Certificate in Hospitality, Hotel Management, Tourism, or related field.
  • Minimum of one (1) year experience in a reputable hotel, restaurant, or hospitality establishment.
  • Strong customer service and communication skills.
  • Ability to work flexible shifts, including weekends and public holidays.
  • Good command of English; knowledge of French and/or Kinyarwanda is an added advantage.
  • Positive attitude, teamwork spirit, and professional appearance.

Application Procedure

Interested candidates should submit the following documents:

  • Application letter addressed to the General Manager.
  • Updated Curriculum Vitae (CV).
  • Copies of academic and professional certificates.
  • Copy of National ID.
  • At least two professional references.

Applications should be submitted via email to hrofficer@mantiskm.com then cc: fb@mantiskmb.com with the subject line indicating the position applied for (e.g., Application for Waiter Position or Application for Bartender Position).

Application Deadline:

21 August 2026 at 11:00 PM

Only shortlisted candidates will be contacted.

Mantis Kivu Marina Bay Hotel is an equal opportunity employer and encourages qualified candidates to apply.

Apply
Click on the APPLY button to send your application documents:
  • Your application will be sent to the employer immediately (Allowed formats: .doc .pdf .txt .docx)
  • A confirmation email will be sent to you few minutes afterwards
  • You can request any documents archived from our website (ex: a job description, a CV, a cover letter...)
Please bear in mind that you should never be requested to pay to get interviews, or to pass extra certifications etc...