TERMS OF REFERENCE (TOR) FOR SELECTING A SUITABLE MEDICAL INSURANCE COMPANY FOR PRACTICAL ACTION RWANDA
INTRODUCTION
Practical Action is a global innovator, inspiring people to discover and adopt ingenious, practical ways to free themselves from poverty and disadvantage.
Our vision is a world where all people have access to the technologies that enable them to meet their basic needs and reach their potential, in a way that safeguards the planet today, and for future generations.
Practical Action is registered in Rwanda as a Non-Government Organization (NGO) under RGB Reg. N
000078|RGB|INGO|RC|12|2023. Currently Practical Action Rwanda has a total workforce of 29 personnel and still growing.
PURPOSE
Practical Action Rwanda is seeking a contractor to provide services related to the provision of medical insurance coverage of its employees and their direct dependents (top-up 100 beneficiaries) that would benefit from this medical insurance.
SPECIFIC OBJECTIVES
Summary of benefits
- 100% cover of in and outpatient
- Provide a reasonable optical and dental limit/ceiling per member and/or per family
- Access to different vaccination
- Hospital Accommodation Charges
- Doctor’s (Physician, Surgeon & Anesthetist) fees.
- ICU/HDU and Theatre charges.
- Drugs/Medicines, Dressings and Internal Surgical appliances.
- Pathology, X-ray, Ultrasound, ECG and Computerized Tomography, MRI Scans.
- Radiotherapy and Chemotherapy.
- Emergency Road and Air Evacuation subject to overall cover limit.
- Day care surgery
- Scheme members shall be covered for emergency air and road evacuation within East Africa (Kenya, Uganda, Rwanda, DRC, South Sudan and Tanzania). And South Africa and India
Submission of Proposal
The proposal shall consist to two parts: the technical and financial bid. The technical bid containing the technical specification for services and the financial bid containing price information.
Contents of the technical proposal
- Legal documents of the company.
- Profile of the company including length of experiences (at least 5 years), experiences with international agencies if any, office address, contact persons etc.
Contract period and termination of the contract
The proposed contract period is for one year (1st April 2026 until 31st March 2027). However, Practical Action may terminate the contract at any time giving one month written notice explaining the reasons of termination.
HOW TO APPLY
A detailed Job Profile can be accessed from Practical Action website
If you believe that you are the right candidate for the role and have the experience, skills and the ability we are looking for, please submit your application proposal to this email: recruitment.rwanda@practicalaction.org
Clearly indicate in the subject line the position you are applying for.
The application deadline is February 15th, 2026, at 5:00 PM Rwanda time However, the shortlisting process will be done on the rolling basis until we find the right potential candidates for further selection steps.
We treat all applications for employment on their merits and do not take into consideration any factors that are not relevant to the job such as disability, race, age, religion, gender, gender reassignment or sexual orientation.
Practical Action is committed to safeguarding and protecting children and vulnerable adults and as such candidates will be subject to pre-employment checks.
Only shortlisted candidates will be contacted for further process