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Terms of Reference: Revision of Organizational Policy Manuals

Rwanda Women’s Network (RWN)

Rwanda Women’s Network is a Non-Governmental Organization that came into existence in 1997 dedicated to promoting and strengthening strategies that empower Rwandan women.

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Terms of Reference: Revision of Organizational Policy Manuals

Organization: Rwanda Women’s Network (RWN)

Assignment: Revision of Finance, Procurement, Human Resources, and Operations Manuals

Location: Kigali, Rwanda

1. Background

Rwanda Women’s Network (RWN) is a National non-governmental organization dedicated to the promotion of women’s rights and empowerment. To ensure continued compliance with national regulations, international best practices, and evolving donor requirements, RWN seeks to update its internal governance and administrative frameworks.

2. Objective of the Assignment

The primary objective is to review, update, and harmonize the following organizational manuals:

  • Finance Procedures Manual
  • Procurement Procedure Manual
  • Human Resource Procedure
  • Code of Conduct
  • Internal Operations Procedure Manual and other internal policies

The goal is to ensure these documents are robust, transparent, and aligned with the current legal framework of Rwanda and global accounting standards.

3. Scope of Work

The selected consultant or firm will be responsible for:

  • Initial Assessment: Reviewing existing manuals to identify gaps, inconsistencies, and areas for improvement.
  • Stakeholder Consultation: Conducting interviews with key management and staff to understand operational bottlenecks.
  • Technical Revision: * Finance: Updating internal controls, reporting structures, and compliance with IFRS/Tax laws.
    • Procurement: Refining bidding processes, vendor management, and value-for-money protocols.
    • HR: Updating recruitment, performance management, and DEI (Diversity, Equity, and Inclusion) policies.
    • Operations: Streamlining asset management, IT usage, and security protocols.
  • Validation: Presenting the draft manuals to RWN Management for feedback and final approval.

4. Deliverables

  1. Inception Report: Detailing the methodology and work plan.
  2. Draft Manuals: Comprehensive drafts for each of the four areas.
  3. Final Manuals: Clean, professionally formatted versions incorporating all feedback.
  4. Briefing Session: A presentation to staff on the key changes and implementation strategies.

5 .Required Qualifications

  • Proven experience in organizational development or auditing for NGOs.
  • Deep understanding of Rwandan labor law, tax regulations, and procurement standards.
  • Strong background in financial management systems.
  • Excellent technical writing skills in English.

6. Evaluation Criteria

Proposals will be evaluated based on a "Best Value for Money" approach, considering both technical expertise and financial competitiveness. The following weighting will be applied:

Criteria

Weight

Description

Technical Expertise

40%

Experience in drafting NGO policies and knowledge of Rwandan laws.

Methodology

30%

Clarity of the work plan and approach to stakeholder engagement.

Experience

15%

Proven track record with at least 3 references from similar assignments.

Financial Proposal

15%

Competitive pricing and clarity of the budget breakdown.

8. How to Apply

Interested consultants or firms are requested to submit the following in a single PDF file:

  1. Technical Proposal (Understanding of ToR, Methodology, and Timeline).
  2. Financial Proposal (All-inclusive fees).
  3. Company Profile/CVs of the lead consultants.
  4. Proof of similar work (e.g., certificates of completion or recommendation letters).

Submission Email: rwawnet@rwanda1.rw

Deadline: March 16, 2026, not later than 17:00

Note: Only shortlisted candidates will be contacted for further negotiations. RWN reserves the right to accept or reject any proposal.

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