TERMS OF REFERENCE FOR PROVISION OF BUS WASHING SERVICES TO ECOFLEET SOLUTIONS LTD
1. About Ecofleet Solutions Ltd.
Ecofleet Solutions Ltd is a government-owned company mandated to transform and modernize public transport service delivery in the City of Kigali. Its mission is to enhance efficiency, reliability, and accessibility of the transport system through data-driven planning, route optimization, fleet management, and close coordination with stakeholders. By setting and enforcing service standards, Ecofleet ensures that Kigali’s growing population has access to safe, reliable, and commuter-friendly transport services.
The company plays a strategic role in managing the city’s bus fleet, including planning renewals to maintain a modern and efficient system, while embracing green mobility solutions such as electric buses to align with Rwanda’s climate goals. Technology underpins Ecofleet’s operations through intelligent transport systems (ITS), GPS tracking, digital performance dashboards, and automated inspections that improve transparency and responsiveness. In addition, Ecofleet oversees shared transport infrastructure—depots, terminals, and bus stops—and manages a unified digital fare collection system that promotes cashless payments, standardizes fares, and ensures accountability. Together, these efforts position Ecofleet as a central driver of Kigali’s sustainable, smart, and integrated public transport future.
Ecofleet seeks to hire a qualified and experienced company to provide professional bus washing services for its fleet of 55 buses at the Ecofleet bus depot located at Gahanga. Maintaining high standards of cleanliness is essential for operational efficiency and customer satisfaction.
2. Scope of Work
- Provide comprehensive washing and cleaning services for 55 buses at the Ecofleet bus depot.
- Cleaning activities will be conducted overnight to avoid disruption to bus operations.
- The service provider shall supply all labor, cleaning products, and washing tools necessary to deliver the services and shall also be responsible for paying the water bills.
3. Eligibility and Qualifications
- The company must be officially registered and possess proven past experience in vehicle washing services.
- Demonstrated ability to manage and deliver cleaning services for a similar fleet size is preferred.
4. Location
- Services will be performed on-site at the Ecofleet bus depot located at Gahanga.
5. Duration
The contract duration will be for an initial period of 12 months, renewable based on performance, and will cover regular overnight cleaning for the full fleet.
6. Proposal Submission
- Interested companies are requested to submit their detailed proposals via email to info@ecofleet.rw
- The deadline for submission is September 22, 2025, at 5:00 PM.
7. Cost Responsibility
- The service provider will bear all costs related to bus cleaners, water consumption, cleaning products, and equipment.