CATHOLIC RELIEF SERVICES - UNITED STATES CATHOLIC CONFERENCE OF BISHOPS

TENDER FOR PROVISION OF CAR WASH SERVICES 

TENDER NOTICE PROVISION OF CAR WASH SERVICES

CRS-Rwanda 003- FY26-TN/2025

1. About Catholic Relief Services (CRS)

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development works are accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance, and peacebuilding. 

2. Scope of Work

Catholic Relief Services, Rwanda Program Office invites professional Car wash to provide financial proposal for car wash services to CRS as per the table below. The bid shall remain valid for a period of 90 days starting from the submission deadline.

A. FOR EVALUATION PURPOSE, THE BIDDER MUST SUBMIT THE FOLLOWING DOCUMENTS

SECTION I: Administrative Documents

• A copy of registration certificate (RDB certificate) as an insurance company in Rwanda
• TIN or VAT number and registration certificate
• Bid should be signed and stamped by the legal representative of the company.
• Maximum one-page company Profile, ensure that it indicates the location of your car wash facility. The location should preferably be 5km from the CRS office (refer to point 3 for CRS office address)
• Three completion certificates of similar services with name, address and telephone number, preferably with INGOs.

SECTION II: Financial Requirements

• Bidding documents quoted in Rwanda Francs (Rwf).
• The offer must specify if the prices are VAT inclusive or not.
• Clarify Validity of the offer.

N.B: For your reference, we have annexed to this tender the supplier’s code of conduct that the successful bidder will be required to sign together with the contract.

3. CRS Contact Information

4. How to apply

Bid written in French or English addressed to the attention of the Country Manager of CRS Rwanda Program Office must be submitted to the following e-mail address “ rwandabids@crs.org” on or before November 5th ,2025 at 11:00AM local time. The title of the email must include: “CRS Rwanda car wash services” and the application should be combined in one (1) document in PDF format. A late submission will not be considered.

All bidders are advised that this tender does not constitute in any way a commitment on the part of CRS/Rwanda or its agents, for any service requested.

Done at Kigali, October 29th, 2025.

Charlotte Batanage

Acting Country Manager

APPENDIX A

SUPPLIER / SERVICE PROVIDER CODE OF CONDUCT

Catholic Relief Services (CRS)has committed to the principles of responsible sourcing and we expect our suppliers and service providers to fully follow the applicable contractual obligations to include CRS terms & conditions, local and relevant/otherwise applicable laws and to adhere to internationally recognized environmental, social, and corporate governance standards. We also expect our suppliers to implement these standards with their suppliers and subcontractors, as inspired by the United Nations GlobalCompact initiative, the , the International LabourOrganization's Declaration on Fundamental Principles and Rights at Work, ETI Base Code, and applicable CRS’ Policies, Procedures and Standards.

1. SOCIAL

1. • Prohibit all forms of harassment, sexual harassment,exploitation and abuse, including sexual exploitation and abuse, andtrafficking in persons.1All sexual activity with a child, defined as person under the age of 18 years, is considered sexual abuse regardless of local age of consent.
   • Have mechanisms in place to actively prevent, address, and respond to harassment, sexual harassment, exploitation and abuse, including sexual exploitation and abuse, and trafficking in persons.
   • Support the protection of internationally proclaimed human rights and prohibit forced, bonded, and involuntary labor and child labor.
   • Do not recruit or employ children under the age of 15 years. Do not recruit or employ children under 18 years for work that is mentally or physically dangerous or interferes with schooling.
   • Treat employees with dignity and respect and supply a workplace that is safe and hygienic, complies with national laws, and is free from discrimination on the basis of race, gender, age, religion, sexuality, culture or disability.
   • Provide accessible and confidential reporting mechanisms for employees and other stakeholders to report concerns or suspicions of any forms of harassment, abuse and exploitation described above and potentially unlawful practices by management or employees.
   • Commit to protecting reporters or whistleblowers from retaliation.
   • Uphold the freedom of association and the right to collective bargaining as set out within applicable laws.
   • Ensure wages and working hours meet national legal standards.

2. GOVERNANCE

1. • Abide by all applicable national and international trade laws and regulations including but not limited to antitrust, trade controls, and sanction regimes.
   • Consider business integrity as the basis of business relationships.
   • Prohibit all types of bribery, corruption, money laundering and terrorism financing
   • Forbid gifts to private or public officials that aim to influence business decisions or otherwise encourage them to act contrary to their obligations.
   • Respect the privacy and confidential information of all your employees and business partners as well as protect data and intellectual property from misuse.
   • Have data protection and managements standards in place that address data collection, safeguarding, sanitation and disposal. The data owner is aware of the data provision terms and conditions and supplies consent as perCRS Responsible Data Values and Principles
   • Implement a proper Compliance Management policy and procedure, which facilitate compliance with applicable laws, regulations, and standards.

1 Refer to pages 6 and 7 of CRS’ Policy on Safeguarding for further details on prohibited exploitative conduct, including procurement of commercial sex, employment practices, and relationships with beneficiaries that are exploitative or abusive.

3. ENVIRONMENT

1. • Follow all applicable environmental, health and safety regulations.
   • Promote the safe and environmentally sound development, manufacturing, transport, use and disposal of your products.
   • Ensure by using proper management policies and procedures that product quality and safety meet the applicable requirements.
   • Protect your employees’ and neighbors’ life and health, as well as the public at large against

hazards inherent in your processes and products.

• Use resources efficiently, apply energy-efficient and environmentally friendly technologies and reduce waste, as well as emissions to air, water, and soil.

Because CRS is a recipient of numerous grants or contracts provided by governmental, public, and private donors, all suppliers and service providers are hereby notified that other donor-specific compliance measures may be included in the legal instrument through which goods or services are procured.

CRS reserves the right to conduct due diligence audits or assessments to ensure your compliance and will take reasonable steps to investigate or otherwise take appropriate action to address concerns. CRS reserves the right to terminate any relationship for non-adherence to the abovementioned requirements.

Should you have any concerns or suspicions of any forms of harassment, abuse and exploitation described above and in CRS’ Safeguarding Policy, illegal or improper conduct, CRS requires you to report through any of the following channels:

• CRS Management
• CRS Whistleblower site:http://bit.ly/crshotline
• Email:alert@crs.org
• Phone/Skype: 1-866-295-2632
• Toll free for CRS Rwanda : 8007
• Mail: (mark “Confidential") Attention: General Counsel Catholic Relief Services 228 W. Lexington Street Baltimore, MD 21201

Ensuring the principles of sustainable development in our supply chain is important to CRS. We hope that as our partner you show your commitment via compliance with your own code of conduct or company policies that embrace these standards.

In accepting business from CRS in the form of a purchase order, contract, or agreement, you are implicitly accepting your organization’s roles and responsibilities outlined in this document

___________________________________Date: ________________________

Name: _____________________________

Title: _________