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Technical Sector Officer - Community Mobilization

BRAC

BRAC is the world’s largest, and leading development organization dedicated to poverty alleviation and empowerment of the poor. Initiated in Bangladesh in 1972, BRAC now operates in 11 countries across Asia, Africa. To counter poverty and promote social empowerment, BRAC strategically integrates development programs in microfinance, agriculture, health, education, human rights and legal aid, community empowerment, and more.

BRAC Rwanda Microfinance Company PLC is registered with Rwanda Development Board in September 2018 and was approved license from the National Bank of Rwanda to operate Microfinance and other financial services in Rwanda.

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BRAC International is Hiring! Join BRAC International to create opportunities for people to realise their potential.

Position: Technical Sector Officer - Community Mobilization (2)

Job Location:  Huye and Nyanza Districts, Rwanda

About the Role:

The Technical Support Officer, Community Mobilization (TSO-CM) will support the Technical Coordinator Community Mobilization in planning and implementing social empowerment and community engagement activities, including gender and social inclusion, disability inclusion, SRHR, SGBV, community dialogues, and grassroots-level advocacy. They will also contribute to staff capacity development through targeted training and supervision. Additionally, the TSO-CM will provide technical assistance, support, and quality control in implementing SGBV and SRHR community-based case management and referral systems.

The TSO-CM will collaborate with the country program team, AIM central team, BI technical anchors, and Technical Coordinators to improve program quality, contextualize training modules, and train staff on new materials and tools. They will ensure effective delivery of gender equality and social inclusion (GESI), disability inclusion (DI), Sexual and Reproductive Health and Rights (SRHR), enabling environment and advocacy components are integrated into the overall AIM programmatic operations.

An ideal candidate for this role is one who is proactive, passionate, resourceful, and enjoys being a team player.

Key Responsibilities:

  1. Technical Support
  • Support AIM field team in inception phase activities (community mobilization and inception meetings, transect walks, surveys, YDC formation).
  • Train regional staff on GESI, GBV, disability inclusion, domestic violence reporting, and women's rights advocacy; enhance PA/mentor capacity on GESI, community mobilization, SRHR, and GBV sessions.
  • Support social and behaviour change communication (SBCC) planning, monitoring, and evaluation and coordinating with the project team.
  • Lead the implementation of SBCC dialogue sessions at the community level, targeting local, religious, and cultural leaders, as well as other duty bearers.
  • Guide community leaders in developing action plans based on commitments made during SBCC dialogue sessions. Support tracking and follow-up on these action plans to ensure progress and accountability.
  • Identify and adapt safe, accessible club spaces with reasonable accommodations and gender-segregated infrastructure (restrooms, dignity kits, baby changing stations), prioritizing marginalized groups including PWDs.
  • Support coordination with stakeholders (government, INGOs, CSOs, YDC members, and service providers) for social empowerment and enabling environment interventions.
  • Participate in regional GESI, SRHR, and SGBV working groups, advocating for women's and girls' rights.
  • Mentor and support youth advocates in developing, implementing & monitoring advocacy action plans, overseeing practical implementation (events, stakeholder meetings, logistics, linkage to CSO networks and technical working groups).
  • Lead community action planning sessions to develop community action plans, consolidate commitments and ensure community-led solutions.
  • Organize action planning and handover meetings at the end of each cohort to secure firm commitments from local leaders and ensure the sustainability of the outcomes.
  1. Coordination, Planning and Partnership
  • Support coordination with a range of stakeholders, including government entities, INGOs, CSOs, YDC members, and service providers at the sub-national level, to support interventions as well as the program’s grassroots advocacy and partnerships work.
  • Coordinate and consolidate the mapping of SRHR and SGBV service providers at the regional level.
  • Organize events for the celebration of international observance days such as International Women's Day, the 16 Days of Activism, and International Day of the Girl Child in the regions.
  • Contribute to the design and implementation of a monitoring framework to track progress, assess impact, and inform adjustments in youth advocacy action plans.
  1. Reporting, Documentation and Communication
  • Contribute to program reports and deliverables as required and demonstrate the status of GESI and grassroots-level advocacy activities towards achieving expected results.
  • Quality management, checks, and assurance in the SGBV case recording database to ensure accuracy, efficiency, and timely reports.
  • Identify and document best practices, most significant change stories, and share this knowledge with colleagues. Ensure quality reporting on enabling environments, community mobilization, and GESI indicators, and document good practices.
  • Support regional managers, branch managers and programme assistants regularly to ensure timely and high-quality programmatic data entry and reporting in relevant manual and digital MIS (BInsight) by the Program Assistants, and mentors.
  • Support documentation of program wins and success stories / case studies
  • Ensure timely preparation and submission of programmatic management information system (MIS), financial and donor reports.
  1. Policy and Strategy Compliance
  • Popularize the Enabling Environment Strategy, GESI policies and SGBV, SRHR and disability inclusion guidelines among the frontline staff through orientations and trainings.
  • Support in policy-related materials development and localization.

Safeguarding responsibilities:

  • Ensure the safety of team members from any harm, abuse, neglect, harassment and exploitation to achieve the programme’s goals on safeguarding implementation.
  • Act as a key source of support, guidance and expertise on safeguarding for establishing a safe working environment.
  • Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.
  • Follow the safeguarding reporting procedure in case any reportable incident takes place, encourage others to do so.

Major Challenges:

  • Access of hard to reach locations in the communities AIM serves
  • Buy-in for advocacy, GESI & SRHR work at the respective regions
  • Managing coordination among several team members within the BRAC family.

Key Performance Indicators (KPIs):

  • Timely achievement of project activities.
  • Efficient case management and referral systems.
  • Effective staff capacity building on advocacy, GESI, SRHR, DI and SGBV.
  • Effective implementation of resources and tools.
  • Functional SGBV & SRH case management referral mechanism and database.
  • Strong partnerships established.
  • Effective implementation of youth advocacy action plans.
  • Community dialogues delivered using GESI-responsive SBCC messages and tools.
  • Individual/specific KPIs as agreed with supervisor.

Academic Qualifications:

  • Graduate or Post graduate in International Development, Gender, Sociology, Anthropology, Social Sciences or any other related fields.

Required Skills, Competencies & Knowledge:

  • Training materials development, staff capacity building, and facilitation skills
  • Computer literacy and presentation skills
  • Report writing and documentation of Most Significant Change Stories
  • Proactive, self-starter and independent worker with the ability to support large teams
  • Demonstrate commitment to community mobilization work around education, GESI, SRHR, and advocacy work, applying rights-based, human-centered, and survivor-centered approaches.
  • Exhibit empathy and positive interpersonal skills, including cultural competence.
  • Ability to use a computer with proficiency in Microsoft Office programs, i.e., Excel, Word, PowerPoint, etc.
  • Ability to perform and prioritize multiple tasks.
  • Fluency in written and spoken English and Kinyarwanda.

Experience Requirements:  

  • 3-5 years of relevant experience in gender equality, social inclusion, SGBV, community engagement, and advocacy.
  • Previous experience in providing technical assistance, especially related to advocacy, community engagement and empowerment-related activities, training module development and execution, and training facilitation.
  • Experience working in integrated programs targeted for adolescent girls and young women is a plus.
  • Previous experience in the development of SBCC messages, tools, and materials for community-based dialogues and other activities.
  • Experience in conducting advocacy, community mobilization and engagement activities is also an added advantage.

Employment type: Regular/Fixed-Term

Salary: Negotiable

About BRAC International:

BRAC International (BI), a leading non-profit organization, is on a mission to empower people and communities facing poverty, illiteracy, disease, and social injustice. Our vision is to create a world free from exploitation and discrimination, where everyone has the opportunity to realize their potential. We design proven, scalable solutions that equip people with the support and confidence they need to achieve their potential.

BRAC was founded in Bangladesh in 1972 and over the last five decades has grown to become one of the world’s largest non-governmental organisations (NGOs), reaching over 100 million people. We started our first international operation by venturing into Afghanistan in 2002, building on lessons from our work in Bangladesh to support a nation devastated by war. Currently operating in 16 countries across Asia and Africa. Born, proven and led in the Global South, BRAC International brings a unique Southern perspective and commitment to continuous learning, providing a depth of insight, experience and evidence to meet the needs of diverse communities with humility and courage across Asia and Africa. To learn more about BRAC International, please visit (www.bracinternational.org)

Our Core Values:

Integrity: We approach our work with honesty and integrity.

Innovation: We innovate and iterate to improve our impact.

Inclusiveness: We foster inclusion to reach those who need it most.

Effectiveness: We strive for effectiveness to better serve people in poverty.

If you feel you are the right match for the above-mentioned position, please follow the application process to grab your dream opportunity!

Qualified and interested candidates are recommended to email their Resume with a signed cover letter and any supporting documents in a single PDF format to bracrwandarecruitment@gmail.com; mentioning a brief academic background, career summary, core competence, notarized copies of academic qualifications and professional certifications (if any) etc. within 250 words.

Please mention the name of the position in the subject bar

Application deadline: 5th August 2025

Please note that the shortlisting will be done one on a rolling basis, and only shortlisted candidates will be contacted.

BRAC is committed to safeguarding children, young people and adults, and expects all employees and volunteers to share the same commitment. We believe every stakeholder and every member of the communities we work with has the right to be protected from all forms of harm, abuse, neglect, harassment, and exploitation - regardless of age, race, religion, and gender, status as an individual with a disability or ethnic origin. Therefore, our recruitment policy and procedure include extensive background checks and disclosure of criminal records in order to ensure safeguarding to the fullest extent.

“BRAC International is an equal opportunities employer”

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