CHAI RWANDA

VACANCY ANNOUNCEMENT

Title: Senior Technical Advisor, Supply Chain, Outbound Logistics – Delivery Unit

Program: Health System Strengthening

Job Location: Kigali

Start date: Immediately 

Type of Assignment: Full-Time Paid

Organization Overview

The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to strengthening integrated health systems around the world and expanding access to care and treatment for HIV/AIDS, malaria and other illnesses. Based on the premise that business-oriented strategy can facilitate solutions to global health challenges, CHAI acts as a catalyst to mobilize new resources and optimize the impact of these resources to save lives, via improved organization of commodity markets and more effective local management. CHAI does not operate stand-alone programs, nor does it build parallel health systems. Rather, CHAI works at the invitation and in support of governments. We focus on large-scale impact and have secured lower pricing agreements for treatment options in more than 70 countries. CHAI's teams are working side-by-side with over 30 governments to tackle many of the largest barriers to effective health care. For more information, please visit: http://www.clintonhealthaccess.org

Program Overview

The Government of Rwanda (GoR) strives to achieve Universal Health Coverage (UHC) by enabling equitable access to quality health services for the population as outlined in the Fifth Health Sector Strategic Plan (HSSP V). This commitment has been made against a backdrop of rising health care costs and uncertainty around the future availability of donor funding and calls for improved health sector sustainability. Acknowledging this, the Government aims to employ effective, equitable, efficient, and sustainable health care financing and systems strengthening, putting an emphasis on primary health care as the cornerstone of a strong and sustainable health system.

CHAI Rwanda’s Health System Strengthening (HSS) programs work on a day-to-day basis with Government leadership in the Ministry of Health (MoH), the Rwanda Social Security Board (RSSB) and the Rwanda Medical Supply (RMS). The goal of those programs is to support the Government to accelerate progress towards UHC by ensuring the sustainable delivery of quality, essential health services. This includes work to design and implement national Primary Health Care (PHC) reforms from health center level down to community health, to increase health workforce availability, to prioritize and sustainably finance essential services, to support improved management, financing and delivery of quality primary health care and ensure equitable access to medicines and health commodities. 

Position Overview

CHAI seeks for a Senior Technical Advisor, Supply Chain Outbound logistics to work with the Rwanda Medical Supply, Ltd (RMS) in providing expert guidance and support in optimizing supply chain management and systems for health commodities and medicines. The Sr Technical Advisor will drive implementation of RMS Strategic Plan and improve supply chain resilience. RMS has established a Delivery Unit (DU) to serve as a high-level mechanism for coordination, accountability, and performance monitoring and the Technical Advisor (Inbound Logistics) will provide strategic leadership in optimizing transportation, distribution, and last-mile delivery. This role will ensure RMS achieves its ambitious goals for On-Time-In-Full (OTIF) delivery, customer satisfaction, and supply chain resilience.

The Senior Technical Advisor will be seconded to the Rwanda Medical Supply reporting directly to the Chief Executive Officer. S/He also reports in parallel to the CHAI HSS Associate Director with support from the CHAI teams at the country and global level, including in Health Financing; Health System Strengthening; Health Workforce; and others. 

CHAI is therefore seeking a highly motivated individual with outstanding technical skills to support in strategy, implementation to ensure outbound logistics consistently support the goal of 95% OTIF performance and improved customer satisfaction. In addition, this role requires managerial capabilities to play a key role in relationship building with key stakeholders across the Rwandan government, INGOs and relevant technical counterparts to drive the strategic transformation of outbound logistics and meet international standards in distribution and delivery.

Responsibilities

Major responsibilities of the Advisor include the following:

A. Strategic Leadership in Outbound Logistics

• Develop and oversee RMS’s outbound logistics strategies, aligned with the Strategic Plan.
• Identify and implement innovative practices for transport optimization, order management, and distribution planning.
• Advise RMS leadership on strategic decisions to enhance efficiency, reduce costs, and improve service levels.

B. Distribution & Last-Mile Delivery Optimization

• Lead initiatives to improve distribution planning, route optimization, and delivery scheduling.
• Strengthen partnerships with 3PLs and transport providers to ensure reliability and efficiency.
• Ensure adherence to delivery schedules, service-level agreements, and safety standards.
• Support the deployment and adoption of digital logistics tools for tracking, monitoring, and reporting.

C. Data, Performance Monitoring & Continuous Improvement

• Establish KPIs for outbound logistics (e.g., OTIF, cost per delivery, lead time reduction, and customer satisfaction).
• Monitor performance metrics and implement corrective actions for underperforming areas.
• Integrate data analytics into decision-making, enabling predictive planning and cost optimization.
• Benchmark RMS outbound logistics against international best practices and set RMS as a centre of excellence in Warehouse management 

D. Stakeholder Engagement & Representation

• Collaborate with MOH, hospitals, and partners to ensure seamless delivery of commodities.
• Strengthen collaboration with customs, airlines, and freight forwarders to reduce delays.
• Represent RMS in national, regional, and global supply chain forums, promoting Rwanda’s best practices.

Serve as a key liaison with technical partners supporting distribution, transport, and last-mile initiatives.

Qualifications

• Bachelor’s degree in pharmacy, health sciences, supply chain, logistics and related fields or MD with master’s degree in supply chain management, public health, Logistics, Business Administration, or related field. 
• At least 8 years of managerial experience in supply chain and logistics, preferably in health systems with proven experience in outbound logistics, order management, transport planning, and last mile delivery within the context of international and local context.
• Demonstrated ability to implement performance monitoring tools and methodologies (e.g., KAIZEN, Lean logistics)
• Experience in Sub Saharan Africa is highly preferred.
• Strong strategic, analytical, organizational, and systems thinking skills with capacity to see the big picture and ability to make sound judgment.
• Experience advising governments or national institutions on supply chain reforms is highly desirable. Strong ability to build consensus among diverse multi-stakeholder groups and the ability to work in a multi-cultural environment.
• Excellent organizational and management skills, including time management and project management.
• Ability to manage multiple tasks simultaneously and prioritize and manage projects under pressure.
• Strong quantitative, presentation and writing skills, including proficiency in MS Excel, PowerPoint and Word. 
• Strong work ethic, humility, and integrity.
• Excellent working command of English language.

Advantages

• • Knowledge of Rwanda’s eHealth architecture and system interoperability.
  • Experience working with government officials in developing countries, with experience in Sub-Saharan Africa and ideally in Rwanda.
  • Hands-on knowledge of Rwanda’s health supply chain infrastructure.
  • Experience working in public health and with international organizations.
  • Fluency in French or Kinyarwanda.

Application procedure: 

Interested candidates should apply though Senior Technical Advisor, Supply Chain, Outbound Logistics – Delivery Unit in | Careers at Clinton Health Access Initiative. Only shortlisted candidates will be contacted.

In compliance with the data protection law of Rwanda and by submitting your application and CV, you explicitly consent to the collection, processing, and storage of your personal data by Clinton Health Access Initiative for the sole purpose of managing and conducting the recruitment process for the position you have applied for.