About One Acre Fund
Founded in 2006, One Acre Fund equips more than 4 million smallholder farmers to make their farms more productive. Across nine countries that together are home to two-thirds of Africa's farmers, we provide high-quality farm supplies, tree seedlings, accessible credit, modern agronomic training, and a wide range of other agricultural services. On average, this model enables any farmer to increase her income and assets on supported land by more than 40 percent, while permanently improving her climate resilience. This is all made possible by our team of 8,000+ full-time staff, drawn from diverse backgrounds and professions. To learn more, please see our Why Work Here blog post.
Our Rwanda program, founded in 2007, operates under the local brand Tubura. We have more than 3,200 staff located in all four Rwanda provinces and Kigali. Together, we directly serve more than 790,000 farmers. To learn more about our work, look at our Rwanda program blog for more information.
About the Internship Program
Join the One Acre Fund 2024 Internship Program to jump-start your career – We empower you as you grow in this program designed for motivated young professionals. As a One Acre Fund Intern, you will gain experience working in one of the leading institutions in the agriculture sector in Rwanda and beyond, where you will solve challenges, develop solutions and learn from inspiring leaders.
When joining, interns will participate in an onboarding program and receive training on how to design projects. Over the period of your internship, you will work with like-minded individuals and receive learning opportunities to build foundations for your future career.
About the Role
The CITO Tech will be in charge of technical service provider within the CITO team focusing on endpoints and networks. You will be a part of our IT Operation Team and will report directly to Rwanda IT Operations Administrator. This role is based in Rubengera / Rwanda.
Responsibilities
- Resolve up to Tier 2 Technical (endpoints and networks) incidents and service requests within Service level agreements.
- Help improve ticket documentation by logging essential details in the system.
- Comply to endpoints (laptop and tablets) and networks processes.
- Follow detailed procedures for troubleshooting hardware, software, and user errors.
Career Growth and Development
We have a strong culture of constant learning and we deeply invest in our people. You’ll have weekly check-ins with your manager, access to mentorship and training, and regular feedback on your performance. We’ll hold career reviews every one-three months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and gain rewarding technical experience.
Qualifications
Across all roles, these are the general qualifications we look for. For this role specifically, you will have:
- 3 - 6 months of experience in IT related fields.
- Foundational networking skills
Technical Skills, Understanding of:
- Mobile Device Management (MDM) Tools
- Windows and Android OS
- Microsoft Deployment Toolkit (MDT)
Preferred Start Date
As soon as possible
Job Location
Kigali, Rwanda
Benefits
Interns will be provided with a reasonable stipend for the duration of their contract. Rural area based fellows will be provided assistance in locating suitable housing.
Eligibility
This role is only open to citizens or permanent residents of Rwanda.
Application Deadline
02 July 2025. We hire on a rolling basis which means that applications are reviewed and processed on a continuous basis until a hire is made.
Application Link
One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here (globalhotline@oneacrefund.org), but do not send applications or application materials to this email address.
Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.