Job Title: Quality Assurance (QA) Specialist – Packhouse
Location: Kigali, Rwanda
Reports to: Technical Manager
Department: Operations / Post-Harvest
Company Overview
SOUK Farms is Rwanda’s leading grower and exporter of premium horticultural produce. Operating across 250 hectares and a network of over 1,000 Outgrowers, we are committed to delivering the highest standards of quality, traceability, and compliance across our supply chain.
Position Summary
The Quality Assurance (QA) Specialist will be responsible for implementing and monitoring quality control systems in the packhouse to ensure all produce meets export and food safety standards. This role will work closely with the Packhouse Manager and relevant teams to enforce compliance with SOPs, regulatory requirements, and client specifications.
Key Responsibilities
Quality Monitoring & Control
- Conduct pre-packing, in-process, and post-packing quality inspections to ensure compliance with internal and export standards.
- Identify and flag non-conformities during sorting, grading, and packing processes.
- Monitor hygiene, cleanliness, and general GMP standards in the packhouse.
- Supervise corrective actions in response to quality deviations or client complaints.
Food Safety & Compliance
- Ensure strict adherence to food safety protocols (GlobalG.A.P., HACCP, SMETA, etc.) within the packhouse.
- Oversee proper handling, labeling, and traceability of export produce.
- Monitor cold chain integrity and escalate any breakdowns or deviations.
Documentation & Reporting
- Maintain accurate QA records including inspection checklists, traceability logs, rejection reports, and internal audits.
- Submit daily quality summaries and escalate any critical quality failures.
- Participate in internal and external audits and ensure all documentation is audit-ready at all times.
Training & Continuous Improvement
- Train casual workers and packhouse staff on SOPs, hygiene, and quality standards.
- Propose improvements to packhouse processes to reduce defects and post-harvest losses.
- Support the development of a quality-focused culture among packing staff.
Qualifications & Experience
- Diploma or Bachelor’s degree in Food Science, Agriculture, Horticulture, Post-Harvest Technology, or related field.
- Minimum 2–3 years of experience in quality assurance or food safety, preferably in a packhouse, food processing, or export environment.
- Good knowledge of food safety standards (HACCP, GlobalG.A.P., BRC, etc.).
- Strong attention to detail, documentation, and process enforcement.
- Ability to work long hours and under pressure during peak export periods.
Key Attributes
- Highly organized and proactive
- Strong communicator with confidence to enforce standards
- Committed to consistency, compliance, and continuous improvement
- Able to collaborate across teams and escalate issues when needed
Interested candidates will be instructed to submit submit their CV, Cover Letter, and three references as a single folder to djasmina.m@souk-ig.com by 1st July 2025.