Head of Operations

JOB VACANCY ANNOUNCEMENT

The Management of RATWA SACCO HUYE informs all qualified and competent candidates that is recruiting for the following position :

Head of operations (1)

Responsibilities & tasks : Under the supervision and guidance of the Managing Director :

To work diligently on the assigned work on time and to produce results ;
To comply with the instructions of the employer or his/her representative ;
To take good care of and manage the equipment assigned to him/her in his/her work ;
To be at work and respect working days and hours ;
To maintain the confidentiality of work ;
To provide basic identification documents before starting work ;
To follow the principles and rules governing the conduct of the Cooperative’s business activities ;
Plans and monitors the day-to-day running of business to ensure efficiency and high quality of work in the department ;
Supervise and support the staff in their roles of implementing their tasks and responsibilities ;
Participates in all management meetings ;
Creates strategies for the department with senior management ;
Revises and/or formulates all related policies and promote their implementation ;
Oversees compliance with regulations and procedures applicable to the department ;
Manage relationships/agreements with staff, members/ customers and other external partners ;
Prepares timely and detailed reports on financial and operational performance of the department ;
Evaluates regularly the efficiency of business procedures according to RATWA SACCO HUYEs objectives and apply improvements ;
To follow the principles and codes of conduct governing the business activities of the Cooperative ;
To supervise and manage all employees in the operations department ;
To review and coordinate the daily activities of the Cooperative on a timely basis ;
Assist in the preparation of new policies and procedures and amendments or legal reform to the existing policies and regulations, especially those related to operations ;
Comply with and implement laws, general regulations, policies and procedures and decisions of the Cooperative ;
Assist in ensuring that there is an effective control system in the Cooperative ;
Prepare and submit the reports of activities to the MD for approval ;
Assist in the preparation of strategic plans and action plans ;
Assist in the preparation and analysis of the budget ;
Review and analyze the reports of activities prepared by employees ;
Assist in conducting research, evaluation and other feasibility studies related to the development of the Cooperative ;
Performing other duties as provided for in the policies and procedures governing the Cooperative ;
Any other duty that does not conflict with the laws and regulations as requested by the Managing Director or his/her superior authority.

Qualification Criteria/Job Requirements:

Master’s degree in accounting or Finance/ Accounting/Business Administration/Microfinance and related fields or Bachelor’s degree in Finance/ Accounting/Business Administration and related fields with 10 years of experience on senior management positions in Microfinance/banking industry
Minimum five (5) of experience in operation.
Excellent organisationnel and leadership abilities.
Out standing communication and people skills.
Strong decision-making abilities.
Working knowledge of data analysis and performance/operation metrics.
Advanced knowledge of MS Office including: Microsoft Word, Excel, and Outlook, Microsoft PowerPoint and Adobe Acrobat.
Fluency in spoken and written English. Knowledge of French is added advantage.

Interested candidates are requested to submit :

Application letter addressed to the Chairperson of the Board of Directors at RATWA SACCO HUYE
Updated Curriculum Vitae(CV)
Copies of academic certificates
Copy of National ID
Any other supporting documents as proof of experience.

Submission details :

Applications should be submitted phyisically to :

RATWA SACCO HUYE - Head Office

Office of HR, Procurement and Logistic

The deadline for submission of applications is 19 October 2026 at 5 :00 PM

Only shortlisted candidates will be contacted for further recruitment processes

Done at Huye 05/10/2026

DUSENGIMANA Osee

Chairperson of Board of Directors of RATWA SACCO HUYE

RATWA SACCO HUYE