Rwanda Ultimate Golf Course Ltd

Job Description

Title: Food & Beverage Supervisor

Reports to: Head of Food & Beverage 

Education level : Bachelor’s degree in hospitality management, Business Administration, or a related field preferred.

Job Summary:

The F&B Supervisor will oversee the daily operations of the food and beverage outlets at Rwanda Ultimate Golf Course, including the Sports Bar, Champagne Bar, Pool Bar, Fine Dining Restaurant, Cigar Lounge, Halfway and the Staff Canteen. This role requires a hands-on leader committed to delivering exceptional guest experiences, maintaining high standards of service and quality, and driving operational efficiency across all outlets.

Responsibilities include but not limited to:

• Oversee the day-to-day operations of all F&B outlets, ensuring compliance with service standards and operational procedures.
• Work closely with the F&B Manager to develop and implement efficient operational policies and procedures.

• Monitor outlet performance, providing insights and recommendations based on sales trends and customer feedback.
•  Train, and supervise F&B staff, fostering a collaborative and motivating work environment.
• Conduct regular team meetings to communicate goals, provide training, and encourage open dialogue.
• Create and manage staff schedules to ensure optimal coverage while controlling labor costs.
• Ensure that all guests receive exceptional service across all outlets, addressing guest inquiries and complaints promptly.
• Actively engage with guests to gather feedback and enhance their dining and leisure experience.
• Develop initiatives to attract new guests and retain loyal customers.
• Maintain high standards of food and beverage quality, presentation, and service across all venues.
• Perform regular inspections to ensure compliance with health, safety, and sanitation regulations.
• Collaborate with kitchen teams to ensure timely and accurate food preparation and service.
• Assist in managing inventory for all outlets, including ordering supplies and controlling costs.
• Conduct regular inventory audits, reporting any discrepancies to the F&B Manager.
• Monitor beverage stock levels, ensuring a diverse and appealing selection, particularly for the Cigar Lounge.
• Assist in the preparation of budgets and financial forecasts for each outlet.
• Analyze financial performance reports to identify trends, areas for improvement, and growth opportunities.
• Implement strategies to maximize revenue while minimizing operational costs.
• Collaborate with the marketing team to create promotional events and marketing strategies tailored to each outlet.
• Participate in planning special events, themed nights, and seasonal menus to enhance guest experiences and boost revenue.
• Promote the unique offerings of the Cigar Lounge, including tastings and pairings.
• Ensure adherence to all local regulations regarding food and beverage service and alcohol distribution.
• Promote a safe and healthy work environment by enforcing safety policies and procedures.

Qualifications:

• Bachelor’s degree in hospitality management, Business Administration, or a related field preferred.
• Minimum of 3 years of experience in food and beverage service, with at least 1 year in a supervisory role.
• Strong knowledge of food and beverage operations, including bar management, fine dining service, and cigar service.
• Excellent leadership, communication, and interpersonal skills.
• Ability to thrive in a fast-paced environment and manage multiple priorities effectively.
• Proficient in point-of-sale systems and Microsoft Office Suite.

Physical Requirements:

• Ability to stand for extended periods.
• Availability to work flexible hours, including evenings, weekends, and holidays.

How to apply 
Applications should be submitted no later than 28th October, 2025. Please click on the “Apply” button to complete your application.
jobsinrwanda@gmail.com