Customer Care Officer

TOPSEC Investment Ltd

TOPSEC is your complete source for Security Guards, CCTV, IP Camera, Video Door Phones, Access Control, Intruder / Fire Alarm Systems,. Through our strategic partnerships with world class manufacturers, we have constructed the most comprehensive catalogue of digital surveillance equipment and other security related products available to dealers and security professionals in the South Africa, UK, USA

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https://www.tsirwanda.com

Ref:……../TSI/10/2025

Kigali, 15th October 2025

JOB ANNOUNCEMENT

The management of TOP SEC INVESTMENTS LTD would like to recruit "CUSTOMER CARE OFFICER in the company

CUSTOMER CARE duties and responsibilities

To take care of company reception and customer care activities,

To manage company reception desk: receiving guests, recording incoming and outgoing correspondences,
To receive visitors in high dignity and good customer care practices,
To explain our products and services to new clients or existing clients,
To perform secretary duties assigned,
To record all incoming and outgoing correspondences,
To guide visitors,
To dispatch correspondences received to concerned offices,
To keep and to organize correspondence books,
To participle in company customer care policy elaboration,

Requirements

To be Rwandan by nationality,
To have a valid criminal record,
Having Bachelor’s degree (Ao): in Public and Business administration, Marketing, communication, hospitality, or any other related field,
To be fluent in English and Kinyarwanda,
To have relevant knowledge
Age between 18 years to 30 years,

Deadline of submission: 22nd October 2025 at 5PM

Written exam and interview: 24th October 2025 for shortlisted candidates at 10:00 am

View of submission (hard documents): TOP SEC INVESTMENTS LTD head office, located at KIGALI, GASABO, KIMIHURURA, 0788304489.

Kigali on 15th October 2025.

MBABAZI Mathias

Managing Director

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