JOB ADVERT – BANK TELLERS (5 POSITIONS)
Date: 11th September 2025
Icyerekezo SACCO Nyarugenge (ISN) is the Head Office of all Umurenge SACCOs in Nyarugenge District, merged in December 2024. ISN is duly registered under RCA certificate no. RGDG012866 and licensed by the National Bank of Rwanda (BNR).
In accordance with Law N° 072/2021 of 05/11/2021 governing Deposit-Taking Microfinance Institutions, ISN is authorized to carry out microfinance activities in the Republic of Rwanda.
We are seeking to recruit five (5) committed, customer-oriented, and competent Bank Tellers to join our institution.
Main Responsibilities
Under the supervision and guidance of the Branch Operations Officer/Outlet Responsible, the Teller will:
- Work diligently on assigned duties and deliver accurate results on time.
- Comply with employer’s instructions, cooperative regulations, and codes of conduct.
- Manage assigned equipment responsibly.
- Respect working hours and maintain confidentiality of work.
- Provide identification documents before starting work.
- Conduct cash-related services such as deposits and withdrawals.
- Initiate transfers from customer/member accounts (e.g., inter-branch transfers).
- Perform cheque-related services such as crediting cheques.
- Handle loan disbursements.
- Perform change of coinage and foreign exchange operations.
- Support opening, filling, discharging, and closing of tills.
- Conduct cross-selling of financial products.
- Welcome and assist members/customers in deposit and withdrawal services.
- Correctly fill out member’s booklets.
- Manage the till/store assigned with accountability.
- Participate in daily closing operations, including fund control.
- Provide all supporting documents for daily operations.
- Be accountable for operational errors, including shortages or surpluses of funds.
- Perform any other lawful duties as assigned by supervisors.
Minimum Requirements
- At least Secondary Education Certificate (A2) in accounting.
- Basic IT literacy in Core Banking Systems (CBS) and MS Office.
- Ability to handle transactions accurately and responsibly.
- Good mathematical and cash handling skills.
- Attention to detail and high level of integrity.
- Strong customer service orientation and interpersonal skills.
- Bachelor’s or higher-level degrees are also eligible, but the minimum qualification is A2 (secondary certificate).
Application Documents Required
- Motivation letter (addressed to the Chairperson of the Board of Directors).
- Resume (CV) with at least three (3) professional referees and their contacts.
- Copies of certified academic certificates.
- Copy of National ID.
- Previous employment certificate(s).
- Any other relevant supporting documents.
Submission Guidelines
- Applications must be submitted in hard copies with original documents at:
Head Office of Icyerekezo SACCO Nyarugenge, Nyarugenge District, Nyakabanda Sector, Nyakabanda Cell, Green Corner Building (near Nyakabanda Sector offices). - Deadline: 19th September 2025 at 14:00 PM.
- Late submissions will not be accepted.
- Only shortlisted candidates will be contacted for the next recruitment process.
Additional Information
- ISN promotes equal opportunity. All qualified females, males, and persons with disabilities are encouraged to apply.
- No fees or any compensation will be requested at any stage of the recruitment process.
- Benefits are competitive and in line with other financial institutions.
Best regards,
Dr. Deogratias Mucanzigo
Chairperson of the Board of Directors
Icyerekezo SACCO Nyarugenge