VACANCY: ASSISTANT PEOPLE & CULTURE MANAGER 

Mantis Epic Hotel & Suites – Nyagatare, Rwanda 

Join Our Heartist® Journey 

At Mantis, a member of the Accor Group, we believe in creating meaningful connections and memorable experiences for our guests. As a Heartist®, you are more than a team member—you are a passionate creator of moments, driven by purpose, collaboration, and care. 

We are seeking an experienced, motivated and people-focused Assistant People & Culture Manager to join our leadership team and play a pivotal role in creating an engaging workplace culture while ensuring operational excellence, compliance and employee development throughout the hotel. 

Your Purpose 

As the Assistant People & Culture Manager, you will be responsible for delivering professional HR support across the employee lifecycle while fostering a positive, high-performance workplace culture. You will champion our Heartist® values by ensuring compliance with labour legislation, developing our people, supporting departmental leaders, and creating an environment where every employee can thrive. 

What You Will Be Doing 

• Lead and manage the hotel's recruitment, onboarding, induction and probation processes to attract and retain exceptional talent. 
• Support department leaders in performance management, employee development, coaching and succession planning. 
• Foster a positive employee culture by promoting engagement, teamwork, recognition and employee wellbeing. 
• Ensure full compliance with Rwandan Labour Law, statutory requirements, Accor policies and hotel procedures. 
• Maintain accurate employee records, HR documentation and confidential personnel files. 
• Coordinate payroll inputs, leave administration, attendance records and employee benefits. 
• Manage disciplinary procedures, grievances and employee relations matters professionally and fairly. 
• Coordinate learning and development initiatives to support operational excellence and career growth. 
• Prepare HR reports and analyse workforce metrics including turnover, absenteeism and staffing trends. 
• Support Health & Safety initiatives and actively participate in promoting a safe and compliant working environment. 
• Assist with manpower planning, workforce budgeting and organisational development initiatives. 
• Promote diversity, inclusion and equal employment opportunities throughout the organisation. 
• Work collaboratively with the Executive Committee to support the hotel's strategic and commercial objectives.

What We Are Looking For 

• A passionate HR professional with proven experience in a Assistant People & Culture Manager or Human Resources Generalist role, preferably within the hospitality industry. 
• A Heartist® mindset with the ability to build trust, inspire people and create meaningful workplace relationships. 
• Excellent knowledge of Rwandan Labour Law and HR best practices. 
• Strong communication, coaching and conflict resolution skills. 
• Excellent organisational, planning and administrative abilities. 
• High level of integrity, professionalism and confidentiality. 
• Strong analytical and problem-solving capabilities. 
• Excellent computer literacy with proficiency in Microsoft Office applications and HR information systems. 
• Ability to work independently while supporting a collaborative leadership culture. 
• Excellent verbal and written communication skills in English.

QUALIFICATIONS 

• Bachelor's Degree (A0) in Human Resources Management, Business Administration, or another related field. 
• Minimum 3–5 years' experience in Human Resources, preferably within a hotel or hospitality environment. 
• Professional HR certification will be an added advantage. 
• Demonstrated knowledge of Rwandan Labour Law, employment regulations and statutory compliance. 

Why Join Us 

• Be part of a global hospitality leader with a strong local soul. 
• Grow your career within the Accor and Mantis portfolio.
• Work in an environment that values people, collaboration, innovation and purpose. 
• Competitive remuneration package and professional development opportunities. 
• Contribute to creating an exceptional workplace culture while supporting memorable guest experiences.

Apply Now 

If you are ready to build an exceptional employee experience and contribute to a culture of excellence, we invite you to apply by submitting the following: 

Please send the following documents to Elma.Labuschagne@mantiscollection.com  

• Cover Letter 
• Resume (Curriculum Vitae) 
• Academic papers (the successful candidate will be required to submit notarized copies) 
• Successful candidate will be required to present a criminal record 
• Service certificates proving work experience 
• Three (3) professional references 
• All attachments should be in Word or PDF format and submitted as one combined document 

Interested candidates should submit their applications in English not later than Monday, 20 July 2026 at 04:00 PM. 

Mantis EPIC Hotel & Suites is an equal employment opportunity employer committed to attracting, developing and retaining talented individuals who share our passion for hospitality excellence.