2. NETWORK ENGINEER

Reports to:

Data Center Operations Manager

Department: ICT

Age Limit: 35

• Being a Rwandan by Nationality
• Bachelor Degree in computer science (or) Information Technology (or) related field
• Professional certifications such as: CCNP or CCDP or VCP-NV or CISSP or Network+ 
• At least three (3+) years’ experience in a similar position;

Knowledge and Skills

• Knowledge and Skills
• Strong knowledge of protocols: TCP/IP, DNS, BGP, OSPF, MPLS, IPSEC.
• Experience with data center network design
• Familiarity with tools like SolarWinds, Wireshark, NetFlow.
• Proven ability to troubleshoot and resolve complex network issues.
• Solid understanding of firewalls, VPNs, IDS/IPS, and encryption.
• Excellent documentation, communication, and collaboration skills.
• Personal drive and effectiveness;
• Ability to constantly deliver quality and value;
• Troubleshooting of complex systems
• Strong customer focus; 
• Strong work process orientation;
• Ability to utilize capacity and resources effectively.
• Problem-solving skills
• Ability to utilize capacity and resources effectively.

Key responsibilities

• Network Design and Strategy: Design and plan high-performance, redundant, and scalable network architectures. And Forecast network growth and plan for future capacity and services.
• Implementation & Optimization: Install and configure firewalls, and load balancers. Optimize performance by monitoring traffic, reducing latency, and implementing QoS policies.
• Monitor network performance, availability, and capacity using tools (e.g., SolarWinds, PRTG).
• Conduct regular maintenance, firmware updates, and patch management for network devices.
• Security Management: Define and enforce network security standards, including access control, firewall rules, and intrusion prevention. Protect against data breaches and cyber threats through proactive security measures.
• Ensure compliance with internal policies and external regulations (e.g., ISO 27001, PCI DSS).
• Monitor for unauthorized access and potential vulnerabilities.
• Operational Support: Troubleshoot complex network issues, security breaches, and hardware failures, minimizing downtime.
• Documentation & Compliance: Maintain detailed documentation for network designs, configurations, change logs and procedures. Ensure adherence to industry regulations, including privacy and data protection laws.
• Provide regular reports on network health, incidents, and improvement initiatives.
• Disaster Recovery & Business Continuity: Architect and implement network solutions for disaster recovery scenarios. Ensure high availability and quick recovery during outages or emergencies (Develop and maintain network redundancy and failover solutions).
• Participate in disaster recovery planning and testing for network continuity.
• Technology Evaluation: Stay informed of emerging networking technologies and recommend improvements.
• To perform any other duties as may be assigned by the Director of the Department or the Data Center Operations Manager

• Maintain stable and high-performance connectivity 
• Ensure Incident Management & Operational Support
• Ensure compliance with security policies (e.g., ISO 27001, PCI DSS)
• Ensure successful Business Continuity & Disaster Recovery
• Monitor and optimize network traffic and performance
• Maintain accurate Documentation and Reporting