JOB ADVERT

• Job Title: Receptionist
• Location: AIM LifeCare Specialized Center, Gacuriro-Kigali.
• Position Type: Full-Time
• Start Date: Immediate
• Working Hours: 6 days a week, with 1 day off. Shifts include mornings, afternoons, evenings, (Night shifts in the Future) and weekends .

Job Summary:

We are seeking a dedicated and experienced Receptionist to join our dynamic healthcare team. The ideal candidate will demonstrate multitasking abilities, and have proficiency in billing and Electronic Billing Machines (EBM). Fluency in multiple languages is highly desirable.

Key Responsibilities:

• Greet and assist patients and visitors in a professional and courteous manner.
• Manage patient check-in and check-out processes efficiently.
• Handle appointment scheduling and confirmations.
• Process billing transactions using EBM systems.
• Maintain accurate patient records and ensure confidentiality.
• Coordinate with medical staff to ensure smooth patient flow.
• Answer and direct phone calls appropriately.
• Perform administrative tasks as required.

Qualifications:

• Minimum of 3 years' experience in a medical reception or similar administrative role.
• Proficiency in using Electronic Billing Machines (EBM) and handling billing processes.
• Strong multitasking and organizational skills.
• Fluency in Kinyarwanda and English; knowledge of French or other languages is an added value.
• The background in medical reception is an added advantage
• Ability to work flexible hours, including weekends and public holidays.
• Immediate availability is preferred.

How to Apply:

Interested candidates are invited to submit their application, including a detailed CV and cover letter, to admin@lifecare.rw not later than 15 June 2025.