Rwanda Ultimate Golf Course Ltd
Job Description
Title: Practice Man
Reports to:Golf Operations Manager
Job Purpose:
Rwanda Ultimate Golf Course is a private company created to position Rwanda as the best golfing destination in Africa and one of the greatest in the world. The first project of Rwanda Ultimate Golf Course, to reach this goal, is the Kigali Golf Resort & Villas. The golf course is a real estate masterpiece designed by the worldwide famous Gary Player. The facility will also include a five-star Clubhouse and other amenities.
We are looking for a reliable and enthusiastic Golf Practice Man to join our team at the driving range. The ideal candidate will have a passion for golf and enjoy interacting with guests, ensuring that the practice facility remains clean, organized, and welcoming. This position involves assisting customers, maintaining practice areas, and providing general support to the golf staff to ensure an excellent experience for all players.
Responsibilities include but are not limited to:
- Greet and assist golfers as they arrive at the range, providing information about available services, pricing, and equipment rentals.
- Help customers set up their practice stations, ensuring they have the necessary equipment, including golf balls, tees, and rental clubs.
- Answer questions and provide basic guidance on range etiquette and facility rules.
- Provide excellent customer service, ensuring a friendly and professional atmosphere at all times.
- Ensure the driving range is clean, safe, and organized at all times by picking up stray balls, tees, and other debris.
- Refill ball dispensers and ensure that the ball washing machine is functioning properly.
- Maintain the condition of the teeing areas, including adjusting the mats and replacing worn tee markers.
- Inspect and maintain the practice greens and surrounding areas, ensuring they are in optimal condition for use.
- Monitor and maintain rental equipment (clubs, balls, etc.), ensuring they are clean, functional, and properly stored.
- Assist with the collection and replenishment of golf balls on the range.
- Report any equipment malfunctions or safety concerns to the Golf Practice Manager for prompt resolution.
- Monitor range activity to ensure that all safety rules are being followed.
- Respond promptly to any incidents or accidents, providing first aid if necessary, and reporting all incidents to management.
- Enforce facility rules and regulations in a courteous and professional manner.
- Maintain a clean and attractive range environment, including trash removal, cleaning of common areas, and upkeep of restrooms and waiting areas.
- Help set up or break down any promotional events or tournaments taking place at the range.
- Assist in organizing the practice area to create a smooth flow of customers and maintain a calm and enjoyable atmosphere.
- Engage with customers to gather feedback about their experience and encourage them to share any suggestions for improvement.
- Promote facility programs, promotions, or upcoming events to customers.
- Assist with booking lessons or guiding customers on available training resources at the facility.
Skills & Qualifications:
- High school diploma or equivalent (preferred).
- Previous experience in customer service, especially in a sports or recreational setting, is a plus.
- Basic understanding of golf, including range etiquette and equipment.
- Strong communication skills and a friendly, approachable demeanor.
- Ability to work well in a team and maintain a positive attitude in a busy, customer-focused environment.
- Physical ability to perform tasks such as bending, lifting, and standing for extended periods.
- Ability to work flexible hours, including weekends and evenings.
How to Apply
Applications should be submitted no later than January 20, 2026, Please click on the “Apply” button to complete your application.
Only selected candidates for the interview will be contacted.