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ICT for Development Officer

WaterAid Rwanda

WaterAid is an international non-governmental organization founded in 1981 and focused on improving poor people’s access to safe water, hygiene and sanitation in developing countries. WaterAid Rwanda is one of the many Country Programmes of WaterAid around the world and it was officially registered and started operating in Rwanda in 2010. We work with various partners including the Ministry of Infrastructure for overall coordination and performance of the WATSAN sector including policy work.

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EXCITING CAREER OPPORTUNITY AT WATERAID RWANDA

WaterAid’s Vision is of a world where everyone has access to safe water, sanitation, and hygiene. Our mission is to transform lives by improving access to safe water, hygiene, and sanitation in the world’s poorest communities. WaterAid works with partners to maximize its impact while its overarching approach is system strengthening.

WaterAid Rwanda (WARw) works through supporting local organizations and government to plan and implement inclusive and sustainable services of water, sanitation, and hygiene (WASH). WARw also seeks to influence the policy change through partnerships with government and other key WASH stakeholders to secure and protect the right of poor people to safe, affordable water and sanitation services.

We are looking for people who share commitment to our vision. We are looking for people with an appreciation and respect for different people and ideas, and the energy and expertise to help tackle the most important challenges. In return, you can expect to get inspiration from the change you help make happen, a sense of belonging and the feeling of being part of a global community. You will also experience stimulation and fulfilment, the chance to grow, and space to be yourself at your best. This is our pledge to you.

We invite suitably qualified persons to apply for the following vacancy existing in WaterAid Rwanda:

  1. ICT FOR DEVELOPMENT OFFICER [Grade E]

Purpose

The ICT4D officer will be responsible for introducing digital technologies and innovations in WARw program and influencing initiatives. S/He will leverage information and communication technology to enhance the programmes through designing interactive platforms, mobile applications, or digital training materials to reach and empower individuals in WASH programs.

S/He will be responsible for managing and implementing ICT solutions that improve data management, facilitate data collection, analysis, and reporting, enabling evidence-based decision-making for WASH projects. In addition, s/he will administer and maintain WARw ICT software and hardware infrastructure and systems and ensure efficient and cost-effective delivery of ICT services and supplies.

To be Successful, you will need the following:

  1. Bachelors’ degree in ICT, computer science, software engineering, data Science or other related field.
  2. At least 5 years of work experience in ICT solutions in the implementation of innovations, technology, and digital development programmes in the development sector and in a busy computer systems environment.
  3. Supporting and troubleshooting Windows PCs, servers, printers and networks or similar work environment; Microsoft or networking certifications on the above platforms preferred.
  4. Knowledge of practical applications of software, database, network, telecommunications and systems.
  5. Good understanding of emerging trends in the Cyber Security field
  6. Local ICT market awareness desired
  7. Good understanding of emerging trends in the Cyber Security field.
  8. A thorough understanding of anti-virus software and how viruses propagate and infect.
  9. Good knowledge of peer-to-peer e.g. in workgroup consisting of Microsoft Windows, server-based networking e.g. based on the domain model of Microsoft Windows and Active Directory.
  10. Good knowledge of equipment for organizing, protecting, and troubleshooting LAN and WAN hardware.
  11. Awareness of technologies for securely interfacing private corporate networks with unsecured public ones, such as firewalls, proxy servers, and packet filtering routers.
  12. Understanding of VOIP, SIP based telephony and Microsoft Lync software.

Job Description

A detailed job description is contained attachments below.

How to Apply

If you are interested in this position and have the right skills and attributes, complete the job application form through the link below.

send the completed WaterAid job application with a cover letter and updated CV to RecruitmentsWARW@wateraid.org stating The Title of the Position in the subject line by 23rd May 2025.

WaterAid is committed to ensuring that wherever we work in the world there is no tolerance for the abuse of power, privilege or trust. WaterAid reinforces a culture of zero tolerance towards any form of inappropriate behaviour, abuse, harassment, or exploitation of any kind. The safeguarding of our beneficiaries, staff, volunteers and anyone working on our behalf, is

our top priority, and we take our responsibilities extremely seriously. All staff and volunteers are required to share in this commitment through our Global Code of Conduct. We will conduct the most appropriate pre-employment references and checks to ensure high standards are maintained.

WaterAid is an equal opportunity, disability and gender confident employer and committed to achieving the highest standards of diversity, fairness and equality.

Only candidates shortlisted for interviewing will be contacted.

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